Freight Quoting & Dispatch Automation | Brand Lens
Rate requests sit in a shared inbox while shippers ask three other brokers. We read every request, price it from your rates and send the quote, then plan the load once it's booked.
Rate Requests Quoted in Minutes, Not by Tomorrow.
Rate requests sit in a shared inbox while shippers ask three other brokers. We read every request, price it from your rates and send the quote, then plan the load once it's booked.
Why Brand Lens fits Logistics & Freight
- Quotes in minutes. Lane, weight, dates and equipment are read from the email and priced from your rate tables for a person to send.
- Loads planned. Booked loads go onto the dispatch board with carrier, pickup window and documents attached.
- Paperwork to invoice. Proof of delivery is read and matched to the load, and the invoice goes out the same day.
Where the work slips
- Quotes by tomorrow. Rate requests wait in the inbox behind everything else. What we build: Shipping planner and freight quoting.
- Dispatch on spreadsheets. Loads, carriers and drivers live in three tabs. What we build: Scheduling and dispatch.
- Documents chased. PODs arrive as photos and get matched by hand. What we build: Inbox and document assistant.
- Slow invoicing. Cash waits on paperwork that's already in an email. What we build: Invoicing and collections.
What we would build first
- AI outbound (AI SDR) Finds the companies and people that match your best customers, writes personal email and LinkedIn messages, and keeps following up until a meeting is booked. Replies go to your team.
- Inbound response in minutes Forms, emails and requests for quote acknowledged in minutes and routed to the right rep by product, size and territory.
- Shipping planner and freight quoting The week's shipments planned, loads grouped, and freight quotes requested and compared.
- Sales follow-up and chasers Polite chasers until there's a decision, with every quote's status visible to the whole team.
- Scheduling and dispatch Jobs, crews and equipment scheduled, with changes sent to the field and the customer automatically.
- Inbox and document assistant Shared inboxes sorted and answered in draft, and staff questions answered from your own documents with the source shown.
- Invoicing and collections Invoices raised on dispatch, statements sent, and late payers chased politely in your name until they pay.
- Supplier statements and reconciliation Supplier statements checked against your ledger, with differences listed for a person to resolve.
- Customer portal Customers see their bookings, documents, invoices and job status without calling to ask.
- Integrations and a data sync layer Your CRM, ERP, accounting and operations tools share one version of each customer, order and invoice.
- Custom CRM and operations platform One system built around how you sell and deliver, when off-the-shelf forces you into its process.
- Dashboards and attribution From first touch to paid invoice, by channel, rep, product and customer, on one screen.
Usually starts with: Build and Managed. Freight teams usually start with quoting from the inbox, then add dispatch and invoicing in phases.