B2C Growth & AI Automation: Ads, AI Receptionist, Booking, CRM | Brand Lens
B2C solutions from Brand Lens: get found with ads, websites and local SEO; answer every call with an AI receptionist; book, get paid and bring customers back; run the back office with AI; own your software.
Get found: Paid ads, websites, local SEO and AI search
- Google, Meta and TikTok ads Campaigns built around your best-paying services, with every call, form and booking traced back to the ad that earned it.
- AI ad and content studio An AI agent drafts ad images, short videos, copy and new variations every week. Your team approves before anything runs.
- Website design and rebuilds A fast website built to turn visits into bookings, with a page for every service and every location.
- Local SEO and AI search (AEO) Show up on Google Maps and in the answers ChatGPT, Gemini and Google's AI give when someone asks who to call nearby.
- Landing pages and split testing A page for every offer. An AI split-testing agent tries headlines, images and forms, then sends traffic to what converts.
- Social content and video clipping A posting schedule run for you, and long videos cut into short clips for every platform.
Answer everything: AI receptionist, missed-call text back, chat and DMs
- AI voice receptionist Answers nights, weekends and overflow in a natural voice, books from your live calendar, answers common questions and hands anything urgent to a person.
- Missed-call text back When a call is missed, the caller gets an approved text within seconds, so the conversation keeps going instead of going elsewhere.
- Speed to lead for web forms New form inquiries get a reply in seconds with real times from your calendar, and the right person is notified.
- AI chat and DM agent Website chat, Instagram and Facebook messages answered from your own prices and policies, day and night.
- Call recording and summaries Every call and conversation summarised into your CRM, with the next step written down.
Book and get paid: Online booking, quotes, payments and CRM
- Online booking and reminders Customers book real times online, get confirmations and reminders by text and email, and can reschedule without calling.
- Quotes and estimate follow-up Estimates out the same day from your price book, followed up politely until there's an answer.
- Deposits and online payments Deposits at booking, card on file, payment links by text and invoices that can be paid from a phone.
- Online join and intake Memberships, sign-ups, waivers and intake forms completed online before the first visit.
- One CRM for every customer Every call, message, booking and payment for each customer in one place, set up in the CRM you have or one built for you.
Bring them back: Reactivation, reviews, referrals and memberships
- Reactivation and win-back campaigns Past customers who are due get a personal text or email at the right time, and the replies land in your calendar.
- Google review engine Happy customers are asked for a review at the right moment, unhappy ones reach you first, and every review gets a reply.
- Referral and loyalty programs Simple ways for good customers to send friends and earn something for it, tracked automatically.
- Memberships and maintenance plans Recurring plans with automatic billing, renewal reminders and members-first booking.
- Email and SMS marketing Seasonal campaigns, birthdays and offers sent to the right segment, with consent and opt-outs handled.
Run the back office: AI bookkeeping, payroll, inventory and owner reporting
- AI inbox assistant Email sorted, labelled and answered in draft from your own policies, with anything urgent flagged for you.
- AI bookkeeping agent Receipts matched to card spend, supplier invoices read and coded, and the bank reconciled in QuickBooks or Xero, with you approving anything unusual.
- Payroll, rosters and staff Rosters, timesheets and payroll prep handled, and new staff onboarded with their documents and training.
- Inventory and purchasing Stock counted against sales, reorders suggested before you run out, and supplier orders drafted for approval.
- Attribution and owner reporting One dashboard from ad to booking to payment, by channel and location, and a plain-English report every week.
Own your software: Custom platforms, customer apps and data migration
- A custom platform for your business Members, billing, bookings, classes, staff and payroll in one system built around how you work, replacing the patchwork you pay for today.
- Customer mobile app (iOS and Android) Your own app for booking, membership, payments and notifications, under your name in the app stores.
- Point of sale and front desk Point of sale, inventory, check-in and door access connected to the same customer records.
- Customer portal Customers see their bookings, documents, invoices and job status without calling to ask.
- Moving your data over Customers, history, memberships and payments moved from the old software, checked, in phases, so nothing stops working.
Keep it running: Managed hosting, security, support and training
- Managed hosting, security and backups Everything we build is hosted, monitored, patched and backed up, with access limited to what each job needs.
- AI usage and messaging, managed Model usage, phone numbers, texting registration and email sending are set up, watched and kept within the limits you approve.
- Staff training and rollout Short sessions and written guides so your staff use what was built, plus a named person to ask.
- Dedicated engineering and support One team accountable when something changes or breaks: fixes, changes to your process, and the next improvement once the first one pays for itself.